As you are aware, we have been working very hard to speed up our price collection methods, which resulted in the whiteserver network development. The whiteserver network works as a collection of PUSH servers for price data that relay prices from the exchanges through the closest whiteserver to the Haasbot client. In order to maintain the network of whiteservers, we have to collect a bit of data from each whiteserver. We want to be as open and transparent as possible about what we collect and what your options as are a customer.

Basically, we collect data on the number of users that are connected on a particular whiteserver, the number of users using a particular exchange, and the overall number of users connected to our whiteserver network. All of the users are completely anonymized and we do NOT collect data on which currency pairs users are currently trading. Additionally, we do NOT collect data on indicators/volume of trades used via haasbot or anything like that, as this could give us an unfair advantage.

We understand that there are always privacy concerns within the cryptocurrency space and we want to be absolutely clear about what we do and do not collect. Additionally, we only want to collect as much anonymized data as possible in order for us to maintain the whiteserver network and we want to make sure that we do not have access to information that could give us an unfair advantage in the cryptocurrency markets.

If you feel that you do not want to utilize the whiteserver network due to your privacy preferences, you can disable the usage of the whiteserver network by right clicking on Haasbot in the system tray, click on Settings, click on API Drivers, then enable “Native Price Tracking.” By doing this, you will no longer use the whiteserver network, but you may see performance losses as the whiteserver network does provide a number of performance increases.

If you have any questions or comments, please let us know, as we take our customers’ privacy and security extremely seriously.

~ Haasonline Software Team

Risk Disclosure

The information provided is not to be considered as a recommendation to buy or invest in certain assets, currencies, or software, and is provided solely as an educational and information resource to help traders make their own decisions. Past performance is no guarantee of future results. It is important to note that no system or methodology has ever been developed that can guarantee profits or ensure freedom from losses. No representation or implication is being made that using the attached material will guarantee profits or ensure freedom from losses. HaasOnline shall not be liable to the participant for any damages, claims, expenses or losses of any kind (whether direct or indirect) suffered by the participant arising from or in connection with the information obtained from our videos, guides, tutorials, software, or directly from our website.