Frequently Asked Questions

General Questions

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    Is this software free of risk?

    No, it is not. First, you are speculating on one or more cryptocurrencies, which are highly volatile and speculative markets. There is an inherent risk in speculating cryptocurrencies, which may collapse at any moment due to a security flaw that may be exploited. This software is designed to automate many different types of trading strategies, but it is up to you how you want to automate your trading strategies. We are not liable for how you use our product, but our software is merely a tool for which you can automate your cryptocurrency trades. It is also up to you on implementing security measures for the computer that runs Haasbot, such as enabling firewalls, ensuring the operating system is not compromised, etc. But do note that our software does not possess the ability to withdrawl or deposit coins, so the risk of a compromised operating system would be interfering with the trade signals. By using our software, you acknowledge that you are taking full responsibility for how you utilize Haasbot.
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    Can I get rich with this trade bot?

    It is possible that you may trade profitably, but to say that you can get rich is something we will never state. Our software allows you to automate cryptocurrency trading strategies, which are primarily based on technical analysis indicators. It is possible that you can generate profits from using our software, but it is entirely up to how you use it. Think of Haasbot as a tool and what you make using the tool is entirely up to you.
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    Do this software really work?

    Yes, this software really does work, in that it will trade based on technical analysis indicators and that all of the different features and bot types do work. Haasbot is not a 1 click profit solution and you must understand the basics of technical market analysis in order to utilize Haasbot in a way that can be rewarding.
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    Which operation system do I need to have?

    Haasbot currently only supports the Windows operating system. We currently support Windows Vista through Windows 8.1. Please note that Windows XP and Windows RT are NOT supported. You can also configure Haasbot to work as a web interface, which can be accessible from any device that has access to an internet browser, but to configure it as such is up to the user.
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    Will there be a Linux/OSX version?

    Both Linux and OSX Builds are available as beta builds. Simply log in to our forum and ask one of the admins for access to the subscriber section of the forum and you will find both OSX and Linux beta builds.
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    Will more indicators become available?

    We are constantly adding new indicators to our software and we take requests for new indicators on our forum. Our software is mainly the product of user requests and we are always working to add new indicators and features.
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    Will more exchanges be supported?

    Yes, we constantly evaluate the major exchanges (and some others) in order to ensure that Haasbot will work with these exchanges. If we get a large number of requests and we notice that a new exchange has an open API and volume, we will do our best to support it.
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    Can I order without registration?

    No, we do not allow purchases of this software outside of the Bitpay payment system. Haasonline Software is a legitimate company and we pay taxes on all of our sales.
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    Why all the warnings everywhere?

    The software that we provide works as a financial trading tool, which executes trades through the many mechanisms that drive Haasbot. Because of this, you are speculating on cryptocurrencies, which have a tangible financial value, so you must understand that there is an inherent risk associated with using any financial trading software, including Haasbot. Cryptocurrencies, as well as the exchanges that facilitate transactions are very large targets for hackers and because of this, we must ensure that you understand the risks involved with cryptocurrenies, as well as the risks involved with using our software. We also urge you NOT to purchase Haasbot outside of www.haasonline.com, because the software may have malware associated with it if you have purchased it elsewhere. The last thing we want is for one of our users to have their cryptocurrencies stolen from them, so it is imperative that we tell you to purchase Haasbot from only this website.
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    You support OKCoin.com, does that mean I can use Haasbot to trade futures contracts?

    Unfortunately, no. We are currently working on this and the futures markets on OKCoin will be supported at a later date. We have to account for a few new variables like settlement, new market creation, etc. Keep in mind, we are actively working on this and it will be supported in the future. Currently, only spot trading on OKCoin.com is supported.

Support Questions

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    How do I get support?

    You can submit a support ticket at the “My Account” -menu. We will read your ticket and you will try to respond back within 24-hours. Alternatively, you can ask us on our forums.
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    How can I reach you by email?

    You can reach us by email by sending your inquiry to support@haasonline.com

Ready to Start Trading with Haasbot?